I worked in a well know furniture store in Airside for two years and although we had heard of this happening I never came across an actual case. That poor child, I would feel awful knowing that I had sold and made commission on a sofa which would attack a childs body like that!
Fair play to Wogans for sorting things out for you.
I hope little Dakota is all better know. That website is very good. You have lovely children. 🙂