Most people are now aware of the Ulster Bank systems problem that prevented millions of euro of automated payments from reaching the accounts that they were destined for. While the bank are working to resolve the issues (they say that the actual problem is now resolved and they are simply working on the back log to ensure that payments reach accounts as soon as possible, estimating approximately a 2 day delay) a few points worth noting for anyone concerned:
For salary payments that did not reach accounts, customers can call into a branch with their payslips and ID and will be facilitated to some extent (to facilitate this, many branches were open until 7pm this evening and those that normally open on Saturday mornings will stay open later. If deemed necessary, Sunday opening may be a possibility).
For anyone concerned about direct debits due to hit accounts, the companies presenting are all aware and in most cases will arrange a representation to hit the account at a later date.
Ulster Bank have stated that charges will not be applied for any missed direct debits or standing orders.