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The course provides managers with a comprehensive range of skills appropriate to front-line management within the retail sector. The development of these skills is underpinned by the acquisition of knowledge and requires detailed theoretical understanding for there competent on the job application.
Retailing models, concepts, and hypothesis are presented and related to the market place to reinforce the need for the personal proficiency of a retail manager.
FETAC Level 4 Certificate in Retail Skills
This programme aims to provide learners with the skills, related knowledge and attitude in subjects such as brand awareness, product and service operations, health, safety and welfare, selling techniques, communications, customer service, point of sale skills, personal effectiveness, security and crime awareness along with internet, email and word processing skills to enable them to work efficiently and effectively in any retail setting.The level 4 programme is based on competencies and skills rather than being academic in its approach. It provides a means of professional recognition for those working in retail or those considering a career within the retail sector.
For those of you interested in hearing more about the courses brochures are available from the Chamber office, telephone 041 9833544.
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