November 12, 2007 at 10:38 am #1821
Girls the place I work is taking our pooled tip money in order to pay for guest who walk out and dont pay their bill……..
Is this legal??????// dp says no…and I should ring up and complain and ask for officialpolicy
Surely guests sho walkout are comiting a theft and it is a police matter but they are saying it is our faults…thats like saying if someone shoplifts some jeans then the shop girls should payNovember 12, 2007 at 10:39 am #46485yummymummyMember
i dont know what the legal policy is on tips, but the place should defo not be making its staff "pay" for guests walking out and not paying. jesus isnt this why ya book with a credit card or pay up front, madness isnt it. get all the rest of the staff to complain hmm, its not on, i wouldnt have that!!!!November 12, 2007 at 10:43 am #46488
just to clarify the walk outs i mean are from lunches and dinners not hotel guests but people just coming in to the barNovember 12, 2007 at 10:47 am #46490yummymummyMember
and how is the boss justifying that it is the staff problems, i bet if the diners knew that when they tip its being used for walk outs they wouldnt be best pleased, i no i wouldnt be!!!November 12, 2007 at 10:50 am #46491YvonneMember
I wouldn’t know about the legal side, but this can’t be right! Those tips are given to you from the diners and is rightly yours! You should nominate a spokesperson and call a meeting.November 12, 2007 at 10:50 am #46492
because we arent looking after the tables properly if the disappear????
I am gonna ring the h.r department i think,,November 12, 2007 at 5:39 pm #46594pinkbabeMember
Can’t be right if u work in a clothes shop the boss can’t take ur commission because of shoplifters
Def find out if its legal HMMmaybe ur local citizens advice can helpNovember 12, 2007 at 5:49 pm #46596
Do you have a contract with them, well read it, there might be fine print somewhere..
I doesnt sound right, but with it being tips its a bit tricky and I just dont know.
I if you work with some tool, you all could lose your tips ❗ No dont sound right at all..
Give Siptu a call they would be able to help. I was a union rep in CWU and would often get calls from nonunion people looking for advice…. sorry I cant helpNovember 12, 2007 at 6:27 pm #46605scole1Member
check out citizen advice this is a tricky one as reagrds tips as they are tax free and not declared so may or may not stand, unless they are actually charged for service on bill iykwim, then it may be a case that you are entiteld to it, or try the labour relations….if you are told that your are no matter waht entitled to the tips then you have a case too but i can see from the employer’s point of view too, that staff are being paid to look after patrons and are responsible for them to issue bill to thepatrons for payments however companies are able to use this non paying of bills off their company loss…..maybe it’s the managers way of saying get youract together or else you’re loosing out….they certainly cannot take it from your wages but tips are different….the manager perhaps sees it as well you’re being tipped for your service but you guys aren’t getting them to pay…so suffer…..maybe you all should sit and have a chat with the manager/employer about this matter, get all your legal info and then united stand and air the issues or it may turn into a nasty situation and a very unpleasent work atmosphere…..
sorry if sounded curt there in post but just giving both sides…hope get sorted out soon….the citizen info used to be http://www.oasis.gov think it’s citizen information site now….but it gave everytging for employment life etc….November 12, 2007 at 6:55 pm #46609
thanks for your replies girls i shall look in to some of the ideas.
Definately sometimes walk outs are the staffs fault for maybe not getting bills down on time or not being on top of things so patrons say feck it were off but sometimes patrons come in knowing they aint gonna pay and do so sneakily as would a shoplifter 😥 what if people came in and ordered a slap up meal and champers then legged it???????????November 12, 2007 at 11:24 pm #46652
God must give that a try someday 😆 😆 😆 Only joking HMM 😀November 13, 2007 at 9:32 am #46663
very funny 😆 😆 😆 😆November 13, 2007 at 3:12 pm #46761
Is your money pooled or is it a service charge that it being stopped?November 13, 2007 at 3:12 pm #46762
money is pooled and divied up weekly.
credit card tips go on our pay slips monthlyNovember 13, 2007 at 3:21 pm #46765
Well why dont you all start keeping your own tips and stop pooling it…. just an idea
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