Happymum, depending on the mattress value it could be worth claiming for and it shouldn’t have any noticeable affect on your next premium, if you have the receipt for the mattress is should make things go a bit smoother, if not get a quote from a shop that sells most similar and that should suffice. Under a certain value claim they usually don’t bother sending an assessor, just settle the claim! 😉
Snowdrop, how old is the house? Do you know where the leak is coming from? It could well be something that is covered under your home insurance, but if it is considered wear and tear over a few decades, it may not be as easy. It’s certainly worth pursuing it. See how much info you can get from the county council people that looked at it. If the house is less than 10 years old, it may be covered under the Homebond scheme? If there is a potential for it to cause longer term damage to other houses, it may be something to get the council to look at again, or not dealing with it could leave them liable to other properties.